Information we collect
- Registration and account details such as your name, email address and authentication information.
- Membership enquiries, including your phone number, selected plan and messages you submit.
- Product activity such as saved watchlists, preferences, pages viewed and actions needed to operate your account.
- Technical and security information such as device, browser, approximate network information, timestamps and error logs.
How we use information
We use this information to create and protect accounts, respond to membership enquiries, activate and administer access, provide requested features, remember preferences, communicate service information, diagnose faults, measure product performance, prevent abuse and meet legal obligations.
Payments
If online payment is offered, payment details are handled by the payment provider presented at checkout. TrendRipperX may receive transaction references, payment status and limited billing information needed to confirm access and handle support or refunds.
Sharing and service providers
Information may be processed by providers that support hosting, authentication, communications, analytics, payment processing and security. We may also disclose information when required by law, to protect users or the service, or as part of a legitimate business transfer. We do not sell personal information as a standalone product.
Cookies and local storage
ALTRIX uses essential browser storage for sign-in, security and preferences. Limited analytics may be used to understand reliability and usage. Browser controls can restrict optional storage, but blocking essential storage may prevent account features from working.
Retention and security
We retain information for as long as reasonably needed to provide the service, maintain required records, resolve disputes and protect against abuse. We use reasonable technical and organisational safeguards, but no online system can promise absolute security.
Your choices
You may request access to, correction of or deletion of personal information you provided, subject to identity verification and any records we must retain. You can also opt out of non-essential communications. Submit requests through the TrendRipperX contact page.
Updates
This policy may change as ALTRIX features or legal requirements evolve. The latest version and update date will remain available on this page.